Last updated: 8 June 2026
1. About these terms
This website and the products and services offered through it are operated by Bitstream Media (David Fabri, ABN 30 217 394 498) (“Bitstream Media”, “we”, “us”, “our”). These Terms of Service (“Terms”) apply to your access to and use of bitstreammedia.com.au (the “Site”) and to any products or services you purchase from us.
By accessing the Site or purchasing from us, you agree to these Terms. If you don’t agree, please don’t use the Site or purchase from us.
2. Changes to these terms
We may update these Terms from time to time. The current version is always available on this page, and any change applies from the date it’s posted. For material changes we’ll take reasonable steps to bring them to your attention. Continuing to use the Site after a change takes effect means you accept the updated Terms.
3. Eligibility
You must be at least 18 years old, or have the consent of a parent or guardian, and have the legal capacity to enter into a contract, to purchase from us.
4. Accounts
If you create an account, you’re responsible for keeping your login details secure and for activity that occurs under your account. Let us know promptly if you believe your account has been used without authorisation.
5. What we offer
Bitstream Media provides:
- Software — native macOS applications (such as SpectraMap and SpectraBridge), supplied as digital downloads or licences;
- Web design and development, and custom software development services; and
- from time to time, physical products and related services.
Specific products and services may have additional terms, which we’ll make available at the point of purchase or in a separate agreement.
6. Orders, pricing and payment
- Prices are in Australian dollars and include GST unless stated otherwise.
- Our online store runs on WooCommerce, and payments are processed by our payment provider (Square). We don’t store your full card details.
- We may refuse or cancel an order, or limit quantities, at our discretion — for example, where there’s a pricing or stock error, or suspected fraud. If we cancel an order you’ve paid for, we’ll refund you in full for the cancelled items.
- We try to keep product descriptions and pricing accurate, but they may change without notice, and occasional errors may occur. Where a clear pricing error has occurred we may cancel the affected order and refund you rather than supply at the incorrect price.
7. Software licence
When you purchase our software, we grant you a non-exclusive, non-transferable licence to install and use it in accordance with any licence terms supplied with the product. Unless your licence says otherwise, you may not redistribute, resell, sub-license, or modify the software, or attempt to derive its source code, except to the extent the law permits (including for permitted interoperability). We retain all intellectual property rights in our software. We may provide updates from time to time but aren’t obliged to maintain any particular feature indefinitely.
8. Services (web design, development and custom work)
- The scope, deliverables, fees and timeline for services are set out in the quote, proposal or agreement we provide for your project, which forms part of these Terms for that work.
- We design and build on a range of platforms — including WordPress/WooCommerce, Shopify and others — selecting what best suits each project. Where your project uses a third-party platform or service, that provider’s own terms and fees may also apply to you.
- You’re responsible for providing content, access and approvals we reasonably need, and for ensuring material you supply doesn’t infringe anyone’s rights.
- Unless agreed otherwise in writing, intellectual property in the custom deliverables we create for you transfers to you on full payment; we retain rights in our pre-existing tools, libraries and know-how, and may showcase the work in our portfolio.
- Deposits and fees for work already performed are handled in line with our Cancellation Policy and Refunds & Returns Policy.
9. Intellectual property
All content on the Site — including text, graphics, logos, and the Spectra software and branding — is owned by or licensed to Bitstream Media and protected by law. You may not copy, reproduce or reuse it without our permission, except as allowed by law.
10. Acceptable use
You agree not to use the Site or our products to break any law, infringe anyone’s rights, transmit malicious code, or interfere with the operation or security of the Site. We may suspend or terminate access for a breach of these Terms.
11. Third-party platforms, tools and links
The Site and our services may rely on or link to third-party platforms, tools and websites (for example payment, hosting, analytics, or platforms used in client builds). We don’t control those third parties and aren’t responsible for their content, products or practices; their terms and privacy policies apply to your use of them.
12. Consumer guarantees and disclaimers
Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that the ACL confers on you and that cannot lawfully be excluded.
Subject to those rights, and to the maximum extent permitted by law, the Site and our products and services are provided “as is” and we don’t make additional warranties beyond those required by law or expressly stated in these Terms or a project agreement.
13. Limitation of liability
Nothing in this section limits your rights under the ACL.
To the extent permitted by law, where the goods or services we supply are not of a kind ordinarily acquired for personal, domestic or household use, our liability for a failure to comply with a consumer guarantee (other than a guarantee that cannot be limited) is limited, at our option, to:
- in the case of goods — replacing or repairing the goods, supplying equivalent goods, or paying the cost of doing so; and
- in the case of services — resupplying the services, or paying the cost of resupply.
To the extent permitted by law, we are not liable for indirect or consequential loss, or for loss of profits, data or business, arising from your use of the Site, products or services. Where liability cannot be excluded but can be limited, our total liability is limited to the amount you paid us for the relevant product or service.
14. Indemnity
To the extent permitted by law, you agree to indemnify Bitstream Media against claims, losses and costs arising from your breach of these Terms, your misuse of the Site or our products, or content or materials you supply to us that infringe a third party’s rights.
15. Termination
These Terms apply while you use the Site or until your purchase or project is complete. Provisions that by their nature should survive (including intellectual property, disclaimers, limitation of liability and indemnity) continue after termination.
16. Governing law
These Terms are governed by the laws of New South Wales, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of that State.
17. General
- If any part of these Terms is found to be unenforceable, the rest continues to apply.
- These Terms, together with any project agreement and our other policies (including the Privacy Policy, Refunds & Returns Policy and Cancellation Policy), make up the entire agreement between us about their subject matter.
- A delay in enforcing these Terms isn’t a waiver of our rights.
- You can’t transfer your rights under these Terms without our consent; we may assign ours as part of a business transfer.
18. Contact
Bitstream Media — [email protected]