Skip to content
Bitstream Media
  • Blog
  • Services
    • Software Development
    • Website Design
  • Software
    • SpectraBridge
      • Release Notes
    • SpectraMap
      • Release Notes
  • Contact Us
Light & dark mode We show a random look each visit — tap here to switch and lock in your favourite. My Account
  • Blog
  • Services
    • Software Development
    • Website Design
  • Software
    • SpectraBridge
      • Release Notes
    • SpectraMap
      • Release Notes
  • Contact Us

Knowledge Base

Browse our help articles or search below.

Account & Billing3 articlesGetting Started1 articleProducts & Licenses2 articlesSupport & Live Chat3 articlesTroubleshooting1 article

Popular articles

  • Payments and billing
  • Can’t log in? Resetting your password
  • Managing your account details
  • Installing and updating a Bitstream plugin
  • Managing subscriptions and renewals
  • How to write a great support request

Knowledge base by Bitstream Media

Bitstream Media

Where Creativity Meets Technology

Services

  • Website Design
  • Software Development

Info

  • Contact Us
  • Cancellation Policy
  • Privacy Policy
  • Refunds & Returns
  • Shipping Policy
  • Terms of Service
  • Why Work With Us

Say Hello

[email protected]
1300 571 752

Postal address
Suite 58, Shop 13 Level 3
200 Gilchrist Dr
Campbelltown NSW 2560

© 2026 Bitstream Media — ABN: 30 217 394 498 • Privacy • Terms

Content on this site may be AI-assisted, but is guided and verified by humans.

Manage Consent
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional Always active
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
The technical storage or access that is used exclusively for statistical purposes. The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
  • Manage options
  • Manage services
  • Manage {vendor_count} vendors
  • Read more about these purposes
View preferences
  • {title}
  • {title}
  • {title}